Privacy Policy

Welcome to Neoncrest! At Neoncrest, accessible at [insert website URL], protecting your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully.

1. Information We Collect

a. Personal Information

We may collect personal information you provide directly to us, such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party payment gateways)

b. Non-Personal Information

When you visit our website, we may collect non-personal data automatically, including:

  • Browser type and version

  • IP address

  • Device information

  • Website usage statistics (via cookies and similar tracking technologies)

2. How We Use Your Information

We use the collected information for purposes such as:

  • Processing orders and payments

  • Delivering products and services

  • Improving our website functionality

  • Sending promotional emails, offers, and updates (with your consent)

  • Addressing customer inquiries and providing support

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted entities for specific purposes, including:

  • Service Providers: Payment processors, delivery companies, and marketing agencies.

  • Legal Requirements: When required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and improve our services. You can manage or disable cookies in your browser settings. Note that some website features may not function properly without cookies.

5. Your Data Protection Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data (subject to legal obligations).

  • Withdrawal of Consent: Opt-out of marketing communications at any time.

To exercise these rights, contact us at support@neoncrest.com or call us at 0151 909 2271.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no method of transmission over the Internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies when visiting these sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their data, please contact us immediately.

9. Changes to This Privacy Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Updates will be effective upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, you can contact us at:

Neoncrest
Phone: 0151 909 2271
Email: support@neoncrest.com
Registered Office: 8 Princes Parade, Liverpool, Merseyside L3 1QH

Thank you for trusting Neoncrest. Your privacy matters to us!