Terms and Conditions
Welcome to Neoncrest! By accessing or using our website , you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree to these terms, you may not use our website.
1. General Information
These Terms and Conditions govern your use of Neoncrest, including all purchases made through our website. By using our site, you confirm that you are at least 18 years old or have the legal consent of a parent or guardian.
2. Products and Services
a. Product Descriptions
We strive to provide accurate descriptions of our products. However, we do not guarantee that product descriptions, images, or other content on our site are completely error-free. If a product received is not as described, please refer to our Returns and Refunds Policy.
b. Pricing and Availability
All prices are listed in GBP and are subject to change without notice. Product availability is subject to stock levels, and we reserve the right to limit quantities or discontinue items without prior notice.
3. Orders and Payments
a. Placing Orders
By placing an order, you agree to provide accurate and complete information. We reserve the right to cancel orders if the provided information is inaccurate, or if payment is not received.
b. Payment Methods
We accept payments via secure third-party payment gateways. By providing your payment details, you authorize us to process the payment for your order.
c. Order Confirmation
Once your order is placed, you will receive a confirmation email. This email does not guarantee acceptance of your order. We reserve the right to cancel orders due to errors, fraud suspicion, or other unforeseen circumstances.
4. Shipping and Delivery
a. Shipping Policy
We ship products to the UK and other specified regions. Shipping costs and delivery times vary based on location and are calculated during checkout.
b. Delays
We are not responsible for delays caused by courier services, weather conditions, or other external factors. However, we will make reasonable efforts to assist with delivery issues.
5. Returns and Refunds
Please refer to our Returns and Refunds Policy for details on how to return items and request refunds.
6. User Conduct
By using our website, you agree to:
Refrain from using our site for unlawful purposes.
Avoid transmitting malware, spam, or harmful content.
Respect intellectual property rights, including trademarks, copyrights, and other proprietary rights.
We reserve the right to suspend or terminate access for users who violate these terms.
7. Intellectual Property
All content on our website, including text, images, logos, and graphics, is the property of Neoncrest or its licensors. You may not reproduce, distribute, or use our content without prior written permission.
8. Limitation of Liability
Neoncrest is not liable for:
Indirect, incidental, or consequential damages arising from your use of our website or products.
Errors or inaccuracies in product descriptions or pricing.
External factors beyond our reasonable control.
Our liability is limited to the amount you paid for the relevant product.
9. Third-Party Links
Our website may contain links to third-party websites. We do not endorse or assume responsibility for the content or practices of these external sites. Use these links at your own discretion.
10. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be resolved in the courts of England.
11. Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. Changes will be effective upon posting. Continued use of our website constitutes your acceptance of the revised terms.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
Neoncrest
Phone: 0151 909 2271
Email: support@neoncrest.com
Registered Office: 8 Princes Parade, Liverpool, Merseyside L3 1QH
Thank you for choosing Neoncrest!
